COVID-19 Policy

Since the outbreak of COVID-19, global freight has been under pressure. In order to quickly solve your questions, and let you get your favorite products as soon as possible, we have decided that orders that meet the exchange policy will be given an 80% discount code to re-order, and free worldwide shipping is available.Not only will this save you time, but it will also save you shipping costs for returns.

If you need an exchange, please contact us at support@retrocyclinggear.com.

We'll give you an 80% discount code to purchase specific products.

What to do with the unsuitable product you received? We suggest you give it to your family menbers, friends, fellow riders, or donate it. 

Can I exchange personalised/customised orders?

We are very sorry that customized products cannot be returned or exchanged. Since customized products are personal needs, we cannot sell them to other customers, so we apologize for the inconvenience caused.

If you have more questions, please check Return & Refund Policies.